New user? Start with these

You can add e.g. images, videos, pdf files, content widgets, ready-made templates, web content, feeds and social media content:

FILES:

• Images (jpeg, png)

• All the most common video formats

• Pdf files

• MP3 files (SoundCube)

CONTENT WIDGETS

• YLE, weather information, name days, clock, Instagram, Facebook, event calendar, weekly calendar, counters...

READY-MADE TEMPLATES:

• Text templates

• Price lists

• RSS templates

HTML CONTENT

• Web pages & other html content

• Streams

FIRSTVIEW MUSIC:

• Background music for the SoundCube player

Tip! Add pictures and videos in Full HD format (resolution 1920x1080) and in the same aspect ratio as the screen (aspect ratio for horizontal screens: 16:9 and 9:16 for vertical screens). In this case, the content is displayed correctly on the screen. See more tips here.

Your email address serves as your username (for example, firstname.surname@yritys.fi).

You can change a new password from the user settings in the upper right corner. If you have forgotten your password, order a new password on the login page.

Check that:

• • • the screen is on, and the correct input/source is selected

    • the screen does not have a screen saver or automatic power off

    • all wires are fine and connected correctly. If necessary, try another HDMI cable and another HDMI port

    • if there is a video splitter or other devices between the media player and the screen, check that the device in between is not faulty and try to connect the media player directly to the screen with a suitable cable. If possible, try a different cable (HDMI, DVI, VGA)

    • content has been added to the screen

Having problems? FirstView Support is open Mon to Fri from 8 am to 4 pm at support@firstview.fi and for urgent matters by phone at 050 380 7983.

In problem situations, describe the problem as precisely as possible and attach the device IDs and, for example, pictures of the problem to the e-mail, so that we can solve the problem as quickly as possible.

All devices supplied by FirstView have a 3-year devuce warranty. Please note that the device warranty does not cover possible maintenance and/or shipping costs.