Embedded Files
MediaCloud has versatile user roles that enable decentralized or centralized content production, regardless of the size and structure of the organization.
User Roles
User Roles
- Organization admin:
Manages all zones, displays, content, and users in their organization. An admin can belong to multiple organizations.
- Zone admin:
Manages playlists, content, and lower-level users in their own zone. A zone admin can belong to one or more zones.
- Advanced user:
Can add and edit content and meetings in their own zone. An advanced user can belong to one or more zone.
- Conference user:
Can add and edit meetings. A conference user can belong to one or more zones.
Users and access management
Users and access management
1. Open the menu choose user and access management
User list
User list
The table shows all users within your permissions. You can filter and search for information based on user role, access right, or last login, for example.
You can download the entire list with the filters you have made as a CSV file.
Adding a new user
Adding a new user
1. Select a new user
2. Add a user name
3. Add an email address that will act as a username
4. Select a language
5. Add an expiration date
After the expiration date, the user will no longer have access to MediaCloud
By default, the username is valid until it is deleted
6. Select the user's role
7. Select access rights
You can add access rights to a user in one or more organizations or zones.
8. Finally, save the user After saving, the user will automatically receive an email that will allow them to set a password and activate their account. The email will also contain instructions for using MediaCloud.
Editing a user
Editing a user
1. Select the user you want to edit from the user list and make changes by activating edit mode.
In edit mode, you can change the username, language, password expiration time, time zone, access rights, and user role.
2. Reset password
An email will be sent to the user to reset the password.
3. Disable user The user will be blocked from logging into MediaCloud.
4. Delete user The user will be deleted completely.
Note: Deleting a user cannot be undone.
Network outage and email notifications
Network outage and email notifications
You can enable email notifications for a user, which will send an email report of their own zone's displays, if the network connection of their displays or media players is lost. Reporting is device-specific, read more here ».
Select the user from the list to whom the reports will be sent
Activate editing mode and turn on email notifications
Finally, save the changes
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